General Firearm Sales
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.
Consumer Data Privacy
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
Online Price & Description Errors
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Pierce Tactical will be the final arbiter of discrepancies in the online catalog.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
ONLINE STORE PURCHASING
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides.
ONLINE STORE RETURNS / CANCELLATIONS & RESTOCKING POLICY
(ONLINE PURCHASES ONLY)
A. Firearms, Ammunition, and Clothing:
All sales of firearms, ammunition and clothing are FINAL, and returns are NOT ACCEPTED. All cancelled orders will incur a $25 or 25% fee, whichever is greater of the total amount of the order once an order is processing. Shipping and handling charges will not be refunded once an order is processing/processed unless an error occurred on our part in the shipment of the order.
Once a firearm is transferred to a customer's name, Pierce Tactical will not accept a return or exchange under any circumstance. If a defect is discovered by the customer after shipment and transfer of ownership, the customer must contact the firearm manufacturer directly for replacement or repair.
B. All Other Purchases:
All cancelled orders will incur a $25 or 25% fee, whichever is greater of the total amount of the order once an order is processing. Shipping and handling charges will not be refunded once an order is processing/processed unless an error occurred on our part in the shipment of the order.
Return shipping is solely the responsibility of the customer. If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Pierce Tactical WITHIN 30 DAYS of the date of receipt of delivery of the purchased item. All returns MUST INCLUDE a Return Merchandise Authorization (RMA) number in the package with the returned item in order for A Gun For You to process the request and issue a refund or replace the item. All returned items must be in the same condition as when they were shipped by Pierce Tactical and must be returned in original packaging. A fee of $25 or 25%, whichever is greater will be charged of the total amount of the order if the items are not returned in resalable condition, as determined at the discretion of Pierce Tactical If the customer fails to include a RMA with the returned item(s), Pierce Tactical will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.
Shipping and handling charges will not be refunded once an order is processed unless an error occurred on our part in the shipment of the order.
Product must be returned within 30 days of the date of purchase with the order receipt. If product is returned, it needs to be in original packaging, with all manuals and accompanying accessories in unused/unopened condition. Any product that has been altered in anyway will not be accepted.
Firearms, black powder guns, ammunition, gunpowder and primers may not be returned.
Pierce Tactical is not liable for any packages lost or damaged in return shipping. It is not required but advisable to insure your return package for at least the value of the item before shipping it back to us.
No amendments to orders can take place once an order is placed. The only way to amend an order is to cancel the order and a new order can be placed. ALL CANCELED ORDERS ARE SUBJECT TO OUR CANCELLATION POLICY.
PRODUCT PRICING AND AVAILABILITY
Online inventory does not reflect what we have in our showrooms.
Please contact Customer Service to confirm showroom availability on items.
All items online are in stock at our warehouse at the time of ordering. However, some products may only be available in very limited quantities. In-stock quantities may not at times reflect actual quantities; due to technical time delays in inventory refresh rates. If for some reason we are unable to fulfill an order, we will contact you via e-mail. All orders are limited to stock on hand.
Pierce Tactical pricing may vary due to operating cost difference between physical store inventories and online inventories. In addition, government fees and regulations can affect the cost of merchandise. If you have any questions, please contact us at firstname.lastname@example.org.
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 10% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices, electronic sights, optics and night vision equipment.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.